Privacy Policy

At Animal Care Clinic, we are committed to protecting the privacy and security of our clients and their pets. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our clinic, use our website, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, payment information.
Pet Information: Pet’s name, species, breed, age, medical history, vaccination records.
Website Usage Data: When you visit our website, we may collect non-personal information such as IP address, browser type, and pages viewed (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Provide veterinary services and treatment to your pet.
Contact you regarding appointments, treatments, prescription refills, and reminders.
Process payments and manage billing.
Improve our services and website.
Comply with legal or regulatory requirements.

3. How We Share Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

With veterinary specialists, laboratories, or referral hospitals for continued care.
With third-party service providers who help us operate our business (e.g., payment processors, appointment software).
As required by law or in response to legal requests.

4. Your Rights and Choices

You may:

Request access to or correction of your personal data.
Opt out of email or text reminders at any time.
Request that we delete your information, unless required to retain it by law or for medical purposes.

To make any such request, please contact us using the information below.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, both online and in our clinic. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

7. Children’s Privacy

Our services are not directed to individuals 17 and under. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.